Dashboards, reporting & insights

Put the decision in view.

A report can be full of numbers and still leave the reader unsure what to do. I build dashboards and reporting workflows around the questions your team needs to answer.

Work with me
Dashboards, reporting & insights: a graphite concept becomes a working digital experience.Sketch the idea. Build the useful thing.
Spreadsheet fragments and graphite chart studies become a focused performance reporting view.
The chart is the visible part. The definitions make it useful.

How I approach it

Check the source. Then shape the view.

We work backward from the business question to the data required to answer it. I review the structure and definitions, build a useful first view, and refine it with the people who will read it. The handoff includes what the measures mean and where the data has limits. My experience includes campaign reporting and operational systems.

Fiscal-year reporting and master dashboards

Before we begin

Make room for what the data cannot tell you.

We identify the gaps before treating the report as a reliable source. Some questions can be answered with clear qualifications; others need changes to collection or record structure first. The dashboard should make uncertainty visible rather than imply a level of precision the source cannot support.

Source records and definitions

Bring a report people use, a sample of its source records, and a question it should answer. We clarify what each measure counts, the reporting period, and which comparisons the available data can support.

Refresh and reliability

We agree how often the report needs to update, how the data will reach it, and who checks a failed or late refresh. The view should make missing information and its last update visible.

Checking the view with its readers

We reconcile the reported figures with source records and work through a representative business question. The review checks whether the reader can find an exception, understand the measure, and decide what needs attention.